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FAQ
Where does PokeOlive ship to and how much is it?
Where does PokeOlive ship to and how much is it?
We currently ship to the Republic of Ireland, Northern Ireland and most of Europe.
Shipping to the Republic of Ireland costs €6 flat and is always tracked. For other countries please input your address at checkout to see delivery fees.
Shipping is free for orders over €100 within the Republic of Ireland.
Do we accept returns?
Do we accept returns?
No, we do not accept returns for collectible and trading card items. All sales are final unless an item arrives defective.
For board games, we accept returns within 30 days of purchase. The item(s) you are looking to return must be unopened. The buyer is responsible for return shipping fees unless the item arrives defective.
Do we buy cards from collectors?
Do we buy cards from collectors?
Yes! We buy private collections from collectors- slabs, singles, sealed!
Email us at hello@pokeolive.com with details on what items you would like to trade in. Please include photos and videos in this email so we can assess the condition of any items you wish to trade in.
Please note: we currently don't buy bulk common and uncommon cards.
How fast will my order arrive?
How fast will my order arrive?
We process orders within 2 business days of them being placed.
After your order is processed, for shipping within the Republic of Ireland, please allow 2-7 working days for your order to arrive. It will more than likely arrive within this timeframe, however sometimes due to postal system delays beyond our control, it may be longer.
For other countries, please allow up to 14 working days for delivery.
Do you have a storefront or are you online only?
Do you have a storefront or are you online only?
We operate online and currently at pop ups around Ireland and the UK. Keep an eye on our socials to see where we will pop up next!
How do I sign up for your mailing list?
How do I sign up for your mailing list?
Scroll down to the bottom of this webpage and sign up there to keep up to date with product launches and restocks.